Notebook ni Angel | Version 3.0

I recently tweeted something about ikigai and used the Avengers Infinity War promotional line "It's all been leading to this" because that's definitely what I'm feeling.
Sabi nga sa InfinityWar, "It's all been leading to this" and I guess I'm finally beginning to understand why I need to trust the "process". There are no shortcuts. It's going to be hard, messy, frustrating, and brain-whacking. But that's how to find the #ikigai — dandiely (@dandiely) May 22, 2018
Last year, I decided to upgrade this blog into much more than just a few lectures from high school and college. I started working on blog posts containing process improvement, career growth, and personal development. I called it the version 2.0.
Another Notebook Chapter has Opened Just this month, I started to notice that my path is getting me somewhere else. Somewhere much more valuable. Like I said, I'm finally beginning to understand why I need to trust the proc…

Building Customer Loyalty

What Matters to Your Customers Accurate billing and product specs, prompt service response and on-time delivery are some of the critical values that a customer is expecting from you, especially during the first-time purchase. As a business, striving to meet these minimum requirements leads to satisfaction that can help you gain a repeat customer.
Inside every old customer is a new customer waiting to break out and spend more money with you.
—Murray Raphel A loyal customer is someone who makes regular or repeated purchases, refer your products or services to others, and is less likely to be lured by your direct competitors.
Stages of Customers Loyalty There will be many stages until that buyer becomes a loyal customer.
Suspectsomeone who needs your product/serviceProspectsomeone who needs what you're selling, and has the ability to buy First-Time Customersomeone who has bought onceRepeat Customersomeone who has bought from you twice or moreClientsomeone who buys most of what you se…

What is Lean Six Sigma?

LeanSix Sigma is a process improvement method.

Six Sigma reduces defects by effectively solving problems and reduces variation to produce consistent satisfactory products or services. On the other hand, Lean increases speed and efficiency of processes by reducing wastes and maximizing flow.

These methodical approaches in workplaces create value for the customer that can result in increased evenue, reduced costs, greater customer satisfaction, and improved work environment.
Benefits of using Lean Six Sigma MethodImproves Efficiency / EffectivenessLean Six Sigma methods can help you create effective processes that will maximize your business' resources and manpowerReduces CostsLess defects can save your business from spending money (in workforce, materials, equipment) in re-processing or solving the defectsIncreases Revenue / ProfitLean Six Sigma enables your business to do more with less through improving inefficient processes and using less but efficient resources. Develops Effecti…

S.M.A.R.T. | 5 Pointers in Setting Goals

Last time, we learn about the steps to achieve our goals, and just as promised, we will dig into it a bit more. Today, I'll share with you the acronym S.M.A.R.T. which stands for the 5 pointers in goal setting. We can use this pointers to assess our plan and capabilities in achieving our goals.

This tool can be helpful not only in workplaces, but also for personal aspirations.

SPECIFICDo you know exactly what you want to accomplish with all the details?

Does 'increase product sales' to vague? Of course, it is. When setting a goal, we should be specific and detailed as much as possible. So instead of saying 'increase product sales,' aim to be particular with its details — what products should increase sales, why it should increase its sales?

Let's say that our goal now is to increase the product sales of shirts with printed quotes. The store haven't sold any shirts of this kind since the last two months.

Now you are going to plan on how to market and promot…

8 Types of Wastes in Work Process

Waste is any step or movement in a process that does not add any value in order to complete the process successfully. When waste is removed, only the essential and required steps to deliver a product or service remain in the process, thus, maximizing the flow.
DefectProduct/service/output that is out of specification and needs to be corrected or reprocessedOverproductionProducing too much before it is ready to be soldWaitingTime wasted while waiting for the next step in a processTime wasted while waiting for the previous step to be completedWaiting for parts, instructions, details or equipmentsNon-utilized TalentEmployee's underutilized skills and knowledgeTransportationUnnecessary movements of products and materials from one location/process to anotherInventoryExcess materials not being processed MotionUnnecessary movements by people, info or equipment due to workspace layout, ergonomic issues, or searching for misplaced itemsExtra-ProcessingWork or activity performed that is not …

How to Get Recognition at Work

Sometimes, even when you consistently work hard, people can often overlook your efforts. You might have helped a colleague in a difficult project, presented a successful proposal, or came up with a great idea and yet you received no praise, appreciation, or recognition for your hard work.

We've all been there at some point. You might have considered talking to your supervisor about it. But the problem is, it's very disappointing when you have to ask for recognition yourself. It might seem like you're whining or being too proud of yourself if you make a direct request.

Recognition is supposed to be sincere — but how can we get the recognition we deserve at work without demanding it?
Why Should We Strive on Getting Noticed at Work? If colleagues overlooked your hard work, you might lost the opportunities to be considered for new projects, responsibilities, awards, and worse, promotions.

Here are some tips and strategies we can do to get noticed in our workplace, and I'm …

4 Steps in Achieving Your Goals

We've all been there — we all tried to set out goals, start the journey, but somehow lost along the way or get demotivated before we even reach it. Sometimes, we fail to achieve our goals because we fail to plan them ahead. We don't clearly set how we are supposed to achieve that, so when we are faced with obstacles or distractions, we tend to give up and change our minds.

Today, I share with you four simple steps in achieving our dreams and goals.
It's not enough to aim it, you must hit it. 1. What do you want?Define your goals. Write it down and have a clear idea of what you really want to achieve. In order to stay motivated in pursuing your goals, you have to be regularly aware of it, so checking your notes and list will definitely be a big help.
2. Why do you want it? For every goal, there is a good reason or motive. Whether it is for personal, family, or career purposes, goals should be something that is realistic and can have a good impact and improvement in your lif…